act67's Privacy Policy

This Privacy Policy ("Policy") applies to the act67 platform and all of its services. act67 ("we", "our", "platform") provides a safe and reliable online entertainment service for players in Bangladesh. This Policy describes how we collect, store, use, and protect the personal information of our users.

By using our website act67.lat or by opening an account, you are considered to have given your consent to all the terms of this Privacy Policy. If you have any objection to anything before reading this Policy, please contact our support team.

act67 believes that data privacy is a fundamental right. Therefore, we only collect the information that is essential for running our services properly.

act67 may collect the following categories of information:

2.1 Registration Information

When you create an account on our platform, the following information is required:

• Full name
• Date of birth (for age verification — only those aged 21 or above may register)
• Mobile number
• Email address (where applicable)
• Password (stored in encrypted form)

2.2 Financial Information

To process deposits and withdrawals, we may require the following information:

• Mobile banking number (bKash, Nagad, Rocket, or Upay)
• Transaction history
• Records of deposit and withdrawal amounts

2.3 Usage Information

We may collect information about how you use the platform, such as:

• IP address and device information
• Browser type and version
• Session duration and pages visited
• Information collected through cookies and similar tracking technologies

2.4 Identity Verification Information

For regulatory requirements and fraud prevention purposes, in some cases we may request a copy of a government-issued identity document to verify your identity.

act67 uses collected information for the following legitimate purposes:

• Account management: To create, verify, and manage your account.
• Financial transactions: To process activities related to deposits, withdrawals, and bonuses.
• Customer support: To resolve your complaints and queries — through our 24/7 live chat and via email at [email protected].
• Security assurance: To prevent fraud, money laundering, and unauthorized access.
• Responsible gaming: To identify patterns of at-risk behavior in order to prevent gambling addiction.
• Age verification: To ensure that only those aged 21 or above are using our services.
• Platform improvement: To enhance the user experience and add new features.
• Legal compliance: To comply with applicable laws and regulations.

act67 does not share your personal information with any third party except in the following limited circumstances:

4.1 Service Provider Partners

Only the information essential for carrying out their specific services is shared with technology infrastructure, payment processing, and game software providers. These partners are obligated to comply with act67's privacy standards.

4.2 Legal Requirements

We may provide information to the relevant authorities under a court order, government directive, or mandatory legal requirement. However, where possible, you will be notified in advance.

4.3 Fraud Prevention

Where there is specific evidence of organized fraud, cheating, or money laundering, cooperation with the relevant investigative agencies may occur.

4.4 Business Transfer

In the event of a future sale, merger, or acquisition of any part of act67, user information may be transferred. In that case, the new controlling entity will be obligated to provide protections consistent with this Privacy Policy.

act67 uses cookies and similar technologies to improve your user experience and ensure the functionality of the platform.

5.1 Types of Cookies

• Essential cookies: Necessary to maintain login sessions and security; these cannot be disabled.
• Functionality cookies: Used to remember your preferences and language settings.
• Analytics cookies: Used to understand which pages are visited most. This information is completely anonymous.

5.2 Cookie Controls

You can manage cookies from your browser settings. However, disabling essential cookies may cause our platform to not function correctly.

act67 adopts industry-standard technical and organizational measures to keep your information secure:

• SSL/TLS encryption: All communication between you and our servers is secured with 256-bit SSL encryption.
• Password hashing: Your password is never stored directly — only an encrypted hash is kept.
• Access controls: Only authorized staff may view user information, and only for specific required purposes.
• Regular security reviews: Regular security audits are conducted on our systems.
• Firewall & intrusion detection: Measures are in place to immediately identify and block suspicious activity.
• Data backup: Your information is regularly backed up on secure servers.

While we take the highest protective measures, no digital system is completely risk-free. You are therefore advised to keep your account password confidential and not share it with anyone.

act67 retains your information only for as long as it is necessary to provide services and meet legal obligations.

• Active accounts: All relevant information is retained for the duration the account remains active.
• Closed accounts: In accordance with legal requirements, some information may be retained for a specified period after the account is closed.
• Transaction records: Financial transaction information must be retained for long-term legal and audit purposes.

Once the required retention period has ended, your information is securely deleted or anonymized.

As a user of act67, you have the following rights regarding your own information:

8.1 Right to Access

You may request to know what information we hold about you. act67 will provide this information to you within a reasonable time.

8.2 Right to Rectification

If there is any error or incompleteness in your information, you may request a correction. This request can be made through your account settings or via [email protected].

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

8.4 Right to Object to Processing

You may object to the processing of your information for marketing or non-essential communications.

act67's services are for those aged 21 or above only. We do not knowingly collect information from any minor. If we suspect that a minor's information has entered our system for any reason, it will be deleted immediately and the associated account will be closed.

If you believe we hold information about a minor, please contact us at [email protected].

Third-party services (such as payment gateways — bKash, Nagad, Rocket, Upay) are used on the act67 platform. These services have their own privacy policies, and it is your responsibility to review those policies.

act67 is not responsible for the data protection practices of third-party services. However, we only work with trusted and recognized service providers.

act67 may update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:

• By displaying a clear notice on the platform
• By sending a notification to your registered email address (where applicable)

Continued use of the platform after a change will be considered as your consent to the updated policy. You are therefore advised to visit this page regularly.

If you need a copy of an older policy, contact us at [email protected].

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

• Email: [email protected]
• Live chat: 24/7 support, in Bengali and English

act67 takes your complaints seriously and works to resolve them promptly. Our privacy team is always ready to answer any of your questions.